Returns & Exchanges
At Threshers, we strive for the highest quality in every order; however, if your food items arrive damaged or incorrect, we offer a hassle-free return or replacement process within 14 days of delivery.
Contact Support
Email our customer service team with your order number and a brief explanation of the issue regarding your perishable or non-perishable goods.
Provide Documentation
Attach clear photos of the damaged packaging or incorrect items to help our quality control team verify the discrepancy.
Receive Authorization
Once reviewed, we will send you a Return Merchandise Authorization (RMA) or confirm your eligibility for a direct refund or replacement.
Processing Your Refund
Approved refunds will be credited back to your original payment method within 5-7 business days, or a fresh replacement will be dispatched immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing